Newburgh, NY Medical Center - | Crystal Run Healthcare
Wellness Clinic • Newburgh, NY
Ratings by platform
- Solv: 3.6/5 (9)
- BirdEye: 2.4/5 (66)
- Zocdoc: 4.44/5 (73)
What patients say
Patients praise
- convenience of one-stop multi-specialty services
- professional and knowledgeable providers in some instances
- ease of online appointment scheduling
- cleanliness of the facility
- efficient care experiences reported by some patients
Common complaints
- long wait times and appointment delays
- unprofessional or rude staff interactions
- concerns regarding billing practices and invoicing errors
- perceived rushed medical examinations
- issues with communication and prescription management
- concerns about inexperienced staff during procedures like blood draws
In patients' words
"Booking an appointment was simple, wait time was lighting fast and staff was kind and the provider was very thorough by double checking my test... I love this Newburgh location and will recommend it above all the other locations I’ve visited."
— Solv"BEWARE OF INVOICES....Had a zero balance and just received an untimely invoice with a service date of 2 years old... Patients should clearly verify all invoices and hold onto their receipts."
— LocalityBiz"Scheduling my appointment went smoothly online. Unfortunately, had to wait 1-1/4 hours to get into the examination room... I thought he rushed the exam. I understand they were very busy, but wished he would have spent more time with me."
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