Women's Health - OB/GYN
Obstetrics & Gynecology • Newburgh, NY
Ratings by platform
- Birdeye (Rupal Juran, MD, FACOG): 4.8/5 (105 reviews)
- Vitals (Dr. Susan E. Leinenbach): 5.0 stars (average) (24 ratings; 6 written reviews)
- Healthgrades (Dr. Eileen Bogursky): 3.6/5 (11 reviews)
- Vitals (Dr. Carline Louis-Jacques): 3.3/5 (average rating shown; review count not specified in snippet)
- Zocdoc (Dr. Stephen Cestari): 4.85/5 (194 patients reviewed)
- US News / Press Ganey (Dr. Stephen T. Cestari): 5/5 patient experience score (overall) (113 reviews total)
- Healthgrades (Dr. Fatima Flood): 3/5 likelihood of recommending (not specified in snippet)
What patients say
Patients praise
- Compassionate, knowledgeable care and good bedside manner
- Doctors listen to concerns, explain options/conditions, and are not rushed
- Positive clinic/facility experience and supportive staff
- Willingness to discuss pros/cons and treat patients with non-judgmental approach
Common complaints
- Administrative/appointment issues (not calling back, staff problems, cancellations/being late)
- Communication gaps and not answering questions or bypassing concerns
- Care/testing delays or perceived ordering/handling mistakes
- Low satisfaction/recommending likelihood for some providers
In patients' words
""I am very pleased with Dr. Juran. She took complete care of me from the first visit. She is compassionate, intelligent, and easy to talk with""
— Birdeye review snippet for Rupal Juran, MD, FACOG""If you are fortunate enough to be a patient of Dr. Leinenbach, you will quickly find that she is the most amazing doctor!""
— Vitals review snippet for Dr. Susan E. Leinenbach""I was unable to tolerate the ... so needed to ... I left without a ... explanation""
— Healthgrades review snippet for Dr. Eileen Bogursky (adverse experience)""We had followed up at least 10 times to get our test results. Every time we get some crappy response and excuse but not the result.""
— Vitals review snippet for Dr. Carline Louis-Jacques""Not pleased with this office. Scheduling a appointment? Good luck. They tell you they will call you back and do not.""
— localitybiz.com snippet for Highland Medical OB-GYN of Rockland Stony Point office (negative staff/scheduling)""My only complaint is that if I make an appointment for 9:45, I expect to be seen no later than 10:00...NOT 10:30.""
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