Radiology and Diagnostic Imaging Center Serving Monroe ...
Medical Imaging & Radiology • Newburgh, NY
Ratings by platform
- ExpectedHealth (Monroe Location): 4.8/5 stars (1,847 reviews)
- ExpectedHealth (Newburgh Location): 4.9/5 stars (526 reviews)
What patients say
Patients praise
- Technicians and clinical staff are frequently praised as professional, kind, and knowledgeable
- Facility is considered a high-quality, cost-effective alternative to hospital-based imaging centers
- Modern facilities and advanced imaging technology available at these locations
- Convenient locations for residents in Monroe and Newburgh with accessible parking
Common complaints
- Significant difficulty reaching staff via telephone, with many calls going to centralized call centers or experiencing long hold times
- Reports of unprofessional or dismissive front-desk behavior in some instances
- Issues with automated communication systems sending excessive texts/emails/calls before appointments
- Occasional reports of long wait times for appointments and scheduling errors
In patients' words
"The people in the office were truly great, but whatever is happening in their systems is wildly infuriating."
— LocalityBiz User Review"Getting someone on the phone to schedule an appt, or ask any questions, is near impossible."
— LocalityBiz User Review"Very professional and knowledgeable. I’ve been coming here regularly for 8 years."
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