Newburgh, NY Medical Center - | Crystal Run Healthcare
Internal Medicine • Newburgh, NY
Ratings by platform
- Solv: 3.6/5 (9 patients (on Solv))
- BirdEye: 2.4/5 (66 reviews (on BirdEye))
- ZocDoc: 4.44/5 (73 reviews (on ZocDoc))
- Healthgrades: 1/5 (1 review (on Healthgrades))
- WebMD: 1/5 (1 review (on WebMD))
What patients say
Patients praise
- Efficient online scheduling for some services
- Some providers described as kind, thorough, and professional
- Convenient one-stop multispecialty facility
Common complaints
- Long wait times for appointments and walk-ins
- Complaints regarding unprofessional, rude, or dismissive staff and providers
- Billing issues and difficulties resolving invoicing errors
- Difficulty scheduling appointments and inconsistent communication
- Reports of rushed medical examinations
In patients' words
"Booking an appointment was simple, wait time was lighting fast and staff was kind and the provider was very thorough... I love this Newburgh location."
— Solv Health patient review"Extremely long wait to see the doctor who was argumentative and didn’t want to listen to patients concerns. Such an awful experience here when already feeling terrible."
— BirdEye patient review"BEWARE OF INVOICES....Had a zero balance and just received an untimely invoice with a service date of 2 years old...the personnel in the Billing Dept. refused to give me her full name...and closed door on my face."
— LocalityBiz patient review"Scheduling my appointment went smoothly online. Unfortunately, had to wait 1-1/4 hours to get into the examination room... Then had to wait another hour to see the doctor who only took about 5 minutes to see me."
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