Newburgh, NY Medical Center
Family Medicine • Newburgh, NY
Ratings by platform
- MedicalRecords.com: 2.6/5 (137)
- US News (St. Luke's Cornwall Hospital): 2/5 (N/A (US News Patient Experience Score))
- Vivian Health (Newburgh Campus): 4/5 (2)
- Birdeye (Epic Heart And Vascular Care): 4.8/5 (386)
What patients say
Patients praise
- Compassionate, professional, and knowledgeable medical providers and nursing staff
- Positive experiences with specific procedures and surgical care
- Efficient and friendly check-in processes at certain locations
- High satisfaction with clinical outcomes and quality of specialist care
Common complaints
- Difficulties with phone communication, hold times, and reaching staff
- Concerns regarding administrative, billing, and scheduling processes
- Specific complaints about pediatric care and hospital wayfinding/signage
- Perceived lack of urgency or impersonal 'assembly line' care at some facilities
In patients' words
"Do not bring you kids here unless it is a true, time dependent emergency... The only good thing about this hospital was the daytime nurse."
— MedicalRecords.com review of St. Luke's Cornwall Hospital"The doctor/physician assistant I saw was professional, knowledgeable, and listened to all of my concerns with full attention. Other than feeling like I was seen/heard, I did not wait very long to be seen."
— LocalityBiz review of Newburgh Urgent Care (Middletown Medical)"Forget trying to reach anyone on the phone, it's a near impossibility... The only reason I continue to come back is because the care from the providers has been strong."
— LocalityBiz review of Crystal Run Healthcare NewburghMore clinics in Newburgh
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