Behavioral Health - Cornerstone Family Healthcare
Behavioral Health • Newburgh, NY
Ratings by platform
- Yelp: 2.2/5 (18 reviews)
What patients say
Patients praise
- Individual providers, such as specific doctors and nurse practitioners, have been praised for compassion and helpful care
Common complaints
- Frequent staff and psychiatrist turnover leading to gaps in care
- Difficulty scheduling appointments and long wait times
- Negative reports regarding front desk/administrative staff customer service and professionalism
- Reports of cancelled or mismanaged appointments
In patients' words
"Cornerstone Healthcare is absolutely the worst place for Behavioral Health I have ever dealt with. My son was seen there for about 3 years and during that course of time he had more than 4 different psychiatrists because they kept leaving. ... They never were able to get his medication correct."
— LocalityBiz Review"There's never any appointments. Providers are always quitting. Reps are left holding the bag when patients call looking for appointments and we cant tell them anything but you will be put on the never ending waiting list"
— Yelp Review"The staff, including Dr. Gruffi and Dr. Fernandez, are praised for their compassion and care, creating positive experiences for patients."
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