ImageCare Centers: Advanced Imaging Services
Radiology Centers • Newark, NJ
Ratings by platform
- Birdeye: 4.9/5 (652 reviews (Franklin location))
- Birdeye: 4.8/5 (2,372 reviews (Millburn location))
- RateABiz: 4.0/5 (2 reviews (Woodbridge location))
- WebMD: Not specified (2 reviews (Sparta location))
What patients say
Patients praise
- Professional, knowledgeable, and caring staff and technicians
- Clean, well-maintained, and modern facilities
- Efficient check-in processes and minimal wait times for many patients
- Highly praised open MRI technology for claustrophobic patients
- Patient-centered care, particularly for anxiety-inducing procedures like mammograms
Common complaints
- Occasional reports of rude or dismissive front desk staff
- Instances of scheduling errors or misinformation regarding preparation requirements (e.g., contrast imaging)
- Concerns regarding financial policies, specifically high fees for missed or late-canceled appointments
- Reports of occasional equipment issues or delays
In patients' words
"The staff from the front desk to the radiologist was way above expectations. The room was unbelievably zen too! Definitely recommend. I was in and out within 20 minutes!!!"
— ImageCare Centers Testimonial"The completely-open MRI machine is a godsend and I recommend it for anyone who is claustrophobic."
— ImageCare at East Brunswick Review"Now suddenly to make an appointment you must sign a paper agreeing to pay them DOUBLE their billing for the scan if you miss or cancel the appointment with less than 24 hours notice."
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