University Hospital
Pediatrics • Newark, NJ
Ratings by platform
- U.S. News & World Report (via Press Ganey): 5/5 (93 reviews)
What patients say
Patients praise
- Highly regarded and well-rated individual doctors
- Expert clinical care for various pediatric specialties
Common complaints
- Disorganized administrative staff and scheduling errors
- Long wait times for appointments and walk-ins
- Rudeness or poor customer service from front desk/reception staff
- Parking difficulties and costs
In patients' words
"The doctor is good but staff and customer service suck!"
— LocalityBiz user review"Had an appointment for 9:30, didn’t see the doctor until 12:30. It’s horrible here and the doctors are always in a hurry."
— LocalityBiz user reviewMore clinics in Newark
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