Bariatric Surgery & Weight Loss Care in NY, NJ & CT | NYBG
Weight Loss (Bariatrics) • New York, NY
Ratings by platform
- Google Maps, Birdeye, ObesityHelp, Facebook: 4.8–4.9/5 stars across multiple locations and review platforms (Hundreds of reviews per location; over 950 for some offices)
What patients say
Patients praise
- High patient satisfaction with surgical outcomes and weight loss results
- Praise for the professionalism, knowledge, and compassion of specific surgeons and staff members
- Comprehensive support, including informational resources and nutritional/behavioral specialists
- Positive experiences with follow-up care and the surgical process for many patients
Common complaints
- Reports of long wait times for appointments and phone calls
- Difficulties reaching staff or on-call doctors for post-surgery care or emergencies
- Legal disputes regarding medical debt collection and alleged patient payment issues
- Concerns from some patients about unclear medical billing or high costs
In patients' words
"After surgery, however, is a different story. It takes forever to get anyone on the phone— 20 minute minimum wait. Emails go unanswered. Appointments are difficult to schedule, and cancellations are common. If you have an emergency or post-surgery complications, on-call doctors are NEVER available."
— Birdeye review"Dr. Sommer is always cheerful and eager to help. I feel like I can ask him any questions, he never makes me feel like I asked a stupid question, and he doesn't get upset if I ask the same question a few times until I understand."
— ObesityHelp reviewMore clinics in New York
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