Gastroenterology and Hepatology | Patient Care
Gastroenterology • New York, NY
Ratings by platform
- WebMD: 5.0/5 (96 ratings)
- Healthgrades: 4.6/5 (49 ratings)
- Dr. Loria's website: 4.96/5 (301 reviews)
- Dr. Ascunce's website: 4.94/5 (341 reviews)
- Birdeye (Weill Cornell Medicine): 2.3/5 (10 reviews)
- Zocdoc: 4.92/5 (1447 reviews)
What patients say
Patients praise
- excellent bedside manner and attentiveness
- thorough and clear explanations of medical conditions and procedures
- professional, knowledgeable, and caring medical care
- efficient scheduling and Punctuality in some practices
- patients feeling comfortable and listened to during visits
Common complaints
- unprofessional or rude office staff and scheduling departments
- difficulties with communication and follow-up on test results
- billing disputes and confusion over office visit classifications
- perceived lack of patient-centered care or being rushed during consultations
In patients' words
"I had put off a colonoscopy far too long and was quite nervous but Dr. Pacheco and team were amazing! I highly recommend as I haven’t felt that cared about by medical specialists in a long time."
— WebMD patient review for Dr. Paulo Pacheco"The scheduling department at this hospital-- is rude and unprofessional. How are you explaining the situation to a representative and when she tells you can have an office visit or video visit? You choose one- and then she says nothing"
— Birdeye review for Weill Cornell Medicine Division of Gastroenterology & Hepatology"I went to Dr Gutierrez with high hopes, but I am very disappointed. I felt like she was not really listening to me and her responses seemed "scripted"."
— Vitals review for Dr. Alexandra GutierrezMore clinics in New York
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