New York Primary Care Doctor's Offices - One Medical
Primary Care • New York, NY
Ratings by platform
- Yelp (Bryant Park): 3.2/5 stars (154 reviews)
- Yelp (Flatiron): 3.5/5 stars (63 reviews)
- Birdeye (Wall Street): 4.4/5 stars (84 reviews)
- Birdeye (Upper East Side): 4.3/5 stars (35 reviews)
What patients say
Patients praise
- Modern, clean, and relaxing office environments
- Punctual appointments and efficient check-in processes
- Professional and kind medical and office staff
- Convenient access to a variety of integrated services and multiple locations
Common complaints
- Difficulty scheduling appointments with specific doctors, often resulting in care from a PA or NP instead
- Communication issues, particularly regarding appointment cancellations and follow-up on referrals or medical requests
- Perceived decline in service quality over time, with some users citing a focus on profits over patients
In patients' words
"Profits over patients. It's like having a second insurance company denying you care. They up-sell and under-deliver."
— Birdeye Review (Wall Street)"One Medical in New York City stands out as a stylish, modern choice for comprehensive healthcare... Neighbors highlight that appointments are always on time, with doctors who genuinely take their time."
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