One Medical
Primary Care • New York, NY
What patients say
Patients praise
- Modern, clean, and relaxing office environments
- Punctual appointments and efficient check-in processes
- Professional and kind medical and office staff
- Convenient access to a variety of integrated services and multiple locations
Common complaints
- Difficulty scheduling appointments with specific doctors, often resulting in care from a PA or NP instead
- Communication issues, particularly regarding appointment cancellations and follow-up on referrals or medical requests
- Perceived decline in service quality over time, with some users citing a focus on profits over patients
In patients' words
"One Medical in New York City stands out as a stylish, modern choice for comprehensive healthcare... Neighbors highlight that appointments are always on time, with doctors who genuinely take their time."
— Nextdoor PageMore clinics in New York
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