Urgent Care & Walk-In Clinic - New Smyrna Beach ... - FindHelp.org
Urgent Care • New Smyrna Beach, FL
Ratings by platform
- Promallu (aggregated): 4.3/5 (349)
- Solv: 4.8/5 (47)
- Birdeye (aggregated): 4.2/5 (434)
What patients say
Patients praise
- professional and friendly staff
- thorough explanations of treatments and medications
- efficient and quick care for some patients
- clean facility environment
Common complaints
- long wait times despite low patient volume
- staff perceived as rude or unprofessional
- billing disputes and overbilling issues
- collections accounts resulting from billing errors
In patients' words
"Exceptional customer care with great communication throughout the entire visit. From the friendly front desk staff to the doctor and PA, and nurses everyone was supportive and informative."
— Promallu (User Review)"This place is terrible! I took my daughter in for an ear infection, and waited over an hour to be seen... There were a lot of staff members standing around; it appeared that everyone was more concerned with socializing than with actually helping their patients."
— Medical-Health.com (User Review)"The next time I chose to go there... I get a bill in the mail for $125!! WTF?? I also got a letter in the mail from my insurance company stating that Urgent Care FAILED TO PROVIDE the proper documentation... Now I have an account in collections."
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