Urgent Care in New London, CT | Hartford Healthcare
Surgery • New London, CT
Ratings by platform
- Birdeye: 4.4/5 (719 reviews)
- Zocdoc: 4.53/5 (34 reviews)
- SolvHealth: 4.8/5 (N/A)
What patients say
Patients praise
- professional and kind staff
- informative and caring medical providers
- efficient care for specific issues like COVID testing or acute ailments
- helpful handling of high-stress situations
Common complaints
- long wait times
- inconsistent communication regarding service availability (e.g., X-ray)
- staff interactions can be perceived negatively by some patients
In patients' words
"The staff who did the procedure were exceptional. I can only remember 2 of the names, Ashley and Suzanne. Can't remember the PA's name but she was caring and gentle, explained everything beforehand and asked if I had any questions or issues to discuss."
— Birdeye Review"I had a cough and a fever. Without listening to my chest they tell me I "need to get a chest xray" and that they didn't have an xray at their location, ..."
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