New London, Connecticut - Physical Therapy & Sports Medicine ...
Sports Medicine • New London, CT
Ratings by platform
- LocalityBiz (aggregated): Average rating 2.1/5 across general listings (varies significantly by facility) (872 reviews and ratings across aggregated listings)
What patients say
Patients praise
- Knowledgeable, friendly, and compassionate staff
- Personalized and effective treatment plans for pain relief and recovery
- Professional atmosphere with clear communication
- Good results for post-surgical and injury rehabilitation
Common complaints
- Difficulty with appointment scheduling and high demand leading to access issues
- Potential dissatisfaction with billing, insurance, or service policies for complex medical cases
- Occasional reports of wait times during peak hours
In patients' words
"Quality of care is exceptional! Scheduling was easy and therapists were excellent. Highly recommend them."
— MapQuest review for PTSMC New London"My only complaint is that it is hard to get in because of the demand."
— Independence Physical Therapy review"The fact that Select Physical Therapy offers dry needling is the reason I switched to Select. However, the reason I will return ... is the warm, welcoming atmosphere alongside the expert, personalized attention that I received."
— Select Physical Therapy user reviewMore clinics in New London
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Patients praise: Positive patient outcomes for specific procedures such as knee and hip replacements · Appreciation for respectful and professional staff members.
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Patients praise: Highly regarded medical care and clinical expertise from doctors and nurses · Compassionate, attentive, and kind bedside manner, particularly from providers like Dr. Michael Lavallee.
Timothy Tran | Specialists - Yale Medicine
Patients praise: Professional and thorough care · Phenomenal bedside manner.
GoHealth Urgent Care - New London
Patients praise: Kind/helpful staff and compassionate care · Helpful/informative staff and good bedside manner.
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