Rehabilitation Services - New London Hospital
Rehabilitation Services • New London, CT
Ratings by platform
- US News / Medicare-based HCAHPS surveys: 4 out of 5 stars (overall hospital rating) (based on approximately 185 completed HCAHPS surveys)
- Yelp and OpenGovNY aggregate listings: 4 out of 5 stars (17 reviews (Yelp))
What patients say
Patients praise
- highly rated staff responsiveness to patient needs
- strong communication from nursing staff
- positive feedback regarding the rehabilitation department's team and care effectiveness
- generally high willingness among patients to recommend the hospital
Common complaints
- some patients reported concerns regarding quietness at night
- mixed ratings for hospital room cleanliness
- occasional lower-than-average patient experience scores in certain discharge and recovery involvement categories
In patients' words
"Absolutely incredible staff and Dept. What a great team - they work miracles for some of many of us!"
— Facebook community group post regarding Rehabilitation DepartmentMore clinics in New London
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