Pediatric Care | Departments & Services - New London Hospital
Pediatrics • New London, CT
Ratings by platform
- Multiple healthcare quality trackers (Healthgrades, NH Health Cost, HealthLuminate, HCAHPS): Generally above average ratings (e.g., 4/5 stars in various categories, 70-80% positive recommendation rates) (Based on standardized HCAHPS survey metrics (e.g., 185 surveys in one period))
What patients say
Patients praise
- Compassionate and timely care for children
- Strong nursing and doctor communication ratings
- High patient responsiveness and staff attentiveness
- Cleanliness and quietness satisfaction
Common complaints
- Occasional concerns regarding specific physician communication or accessibility
In patients' words
"The people are always so nice and pleasant to be and bring children around . The doctor my daughter sees is a great , down to earth , very compassionate man... I feel confident every time we bring her here she is getting the best care she can get ."
— LocalityBiz reviewer Isvara Coutu"Excellent, timely, and compassionate care for children."
— New London Hospital official websiteMore clinics in New London
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Patients praise: Professional and thorough care · Phenomenal bedside manner.
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Patients praise: Kind/helpful staff and compassionate care · Helpful/informative staff and good bedside manner.
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