Connecticut State List: Geriatric Health Care Services
Geriatrics • New London, CT
Ratings by platform
- Birdeye (Kindred Nursing Centers East): 4.4/5 stars (84 reviews) (84 reviews)
- SeniorAdvice.com (Crossings East): Mixed reports, 8 total health standard deficiencies noted
What patients say
Patients praise
- Some staff members reported as sweet or attentive in specific facilities
- Positive feedback on facility renovations and updates in some locations
- General appreciation for quality of therapy services in certain contexts
Common complaints
- Allegations of inadequate or inconsistent patient care and neglect
- Reports of poor facility cleanliness and maintenance issues
- Concerns regarding over-sedation or inappropriate medication management
- Reports of poor communication between staff and families regarding patient status
- Safety and security concerns within dementia units
In patients' words
"Please DO NOT put your loved ones in this horrific place... I just think they drugged him night and day so they didn’t have to deal with him."
— Harbor Village Rehabilitation & Nursing Center review"Beechwood is described as the worst place to rehab a loved one, with only the bear minimum of physical therapy and inadequate care for independent patients."
— Beechwood facility review aggregatorMore clinics in New London
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