Northeast Medical Group Multispecialty Center - New London
Endocrinology • New London, CT
Ratings by platform
- Birdeye (Walk-In Care): 2.3 out of 5 stars (27 reviews)
- Birdeye (Pulmonary Medicine): 3.5 out of 5 stars (2 reviews)
What patients say
Patients praise
- Knowledgeable and thorough medical providers
- Efficient lab services
- Friendly and helpful interactions with some staff members
- Accessible and well-coordinated multidisciplinary care at one location
Common complaints
- Issues with appointment cancellations and scheduling inconsistencies
- Difficulty reaching office staff or receiving follow-up communication
- Reports of unprofessional behavior or perceived lack of concern by some staff members
In patients' words
"I’ve visited this location for several years and I’ve always received exemplary service from everyone who came in contact with me. Their lab is great. Checkin is slick."
— Birdeye User Review"The people working with this office are abysmal. Literally they have no concern whatso ever except to 'do' a job. ... You will never hear back from the doctor cause they will never pass the message or respond EVER!"
— LocalityBiz User Review"It is so refreshing to actually feel like you are being heard and being helped. Shannon the receptionist is very pleasant and helpful. My mother is a patient of Nicole Geers who has been a godsend... She listens and you, don.t feel rushed."
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