Dentist in New London, CT | Columbia Dental
Dental • New London, CT
Ratings by platform
- DentalInsider: 6.1 out of 10 (6 ratings)
- Vitals: 3.3 out of 5 (Not specified (for individual provider Dr. Mahshid Hedayati))
What patients say
Patients praise
- Friendly and attentive staff members
- Compassionate approach that helps ease dental anxiety for some patients
- Efficient or rapid service for emergency procedures or extractions for some patients
- Positive long-term relationships with specific dentists at the practice
Common complaints
- Concerns regarding insurance network transparency and billing transparency
- Reports of poor quality of work or failed procedures (e.g., fillings, impressions)
- Issues with office administration, such as scheduling errors and lack of follow-up communication
- Occasional complaints regarding facility cleanliness and archaic equipment
In patients' words
"This place made me feel relaxed & calm. Everyone is super nice & explained everything or answered any questions. The Doctor was gentle as you can be for getting extractions done. And swift."
— Columbia Dental official website testimonials"My filling was done so poorly that after just about a year, it broke on a soft sugar cookie... Rather than doing a repair at this office to fix their shoddy craftsmanship, I would need to make an appointment at their Manchester branch, which is an hour away."
— LocalityBiz user review"I feel that it's dishonest for you guys to not tell patients that you're out of network with your insurance. You said you accepted mine."
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