Urgent Care & Walk-in Clinic in New Haven, CT
Urgent Care • New Haven, CT
Ratings by platform
- Solv Health (DOCS Urgent Care New Haven): 4.1 out of 5 stars (12 ratings)
- Birdeye/Google (AFC Urgent Care West Haven): 4.8 out of 5 stars (1,189 reviews)
- Yelp (Concentra Urgent Care New Haven): 2.8 out of 5 stars (12 reviews)
What patients say
Patients praise
- Convenient walk-in access and online booking options
- Helpful and kind front-desk or medical staff reported by many patients
- Efficient processing for routine services like occupational screenings
- Shorter wait times compared to emergency rooms
Common complaints
- Long wait times for providers
- Inconsistent or unprofessional staff interactions
- Language accessibility/communication barriers reported by some patients
- Facility comfort issues (e.g., room temperature)
In patients' words
"From begining to end what a great experience from when I walked in to the DR... I recommended this place to anyone"
— Solv Health patient review of DOCS Urgent Care"Waited a long time for a provider. Staff member who took my vitals seemed not prepared, not trained well. The office was way too hot"
— Solv Health patient review of DOCS Urgent Care"Online registration is easy. Staff is knowledgeable and always so kind. The building is very clean. Highly recommended."
— Birdeye/Google review of AFC Urgent Care West HavenMore clinics in New Haven
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