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Radiology - Yale New Haven Health

RadiologyNew Haven, CT

★★★☆☆2.8/5455 reviews across 3 platforms

Ratings by platform

  • Expected Healthcare (Diagnostic Radiology): 3.0 out of 5 stars (10 reviews)
  • Expected Healthcare (Radiology and Biomedical Imaging): 1.0 out of 5 stars (4 reviews)
  • Birdeye (Yale New Haven Hospital): 2.8 out of 5 stars (441 reviews)

What patients say

Patients praise

  • pleasant and helpful staff in some interactions
  • efficient handling of urgent or diagnostic cases in certain instances
  • successful scheduling when emergencies or cancellations occur

Common complaints

  • delays in receiving test results
  • difficulties with appointment scheduling and wait times
  • short staffing concerns
  • perceived lack of staff compassion or responsiveness
  • billing surprises

In patients' words

"Two weeks of stress and anxiety waiting. These people clearly don’t care about their patients."

User review on LocalityBiz regarding radiology services

"The staff was very pleasant, and everything went well. No complaints with any of the services I have had with Yale/New Haven."

User review on LocalityBiz regarding radiology services

"I get very anxious while having these. Elaina the technician that I had I [was] amazing."

User review on Yelp regarding diagnostic radiology

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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