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Radiology - Yale New Haven Health

Radiology • New Haven, CT

What patients say

Patients praise

  • pleasant and helpful staff in some interactions
  • efficient handling of urgent or diagnostic cases in certain instances
  • successful scheduling when emergencies or cancellations occur

Common complaints

  • delays in receiving test results
  • difficulties with appointment scheduling and wait times
  • short staffing concerns
  • perceived lack of staff compassion or responsiveness
  • billing surprises

In patients' words

"Two weeks of stress and anxiety waiting. These people clearly don’t care about their patients."

— User review on LocalityBiz regarding radiology services

"The staff was very pleasant, and everything went well. No complaints with any of the services I have had with Yale/New Haven."

— User review on LocalityBiz regarding radiology services

"I get very anxious while having these. Elaina the technician that I had I [was] amazing."

— User review on Yelp regarding diagnostic radiology

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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