Neurology & Neurosurgery - Yale New Haven Hospital
Neurology & Neurosurgery • New Haven, CT
Ratings by platform
- Birdeye - Yale-New Haven Hospital: Neurology: 4.6 star rating (571 reviews)
- Healthgrades - Yale New Haven Hospital: 69% patients recommend
- U.S. News - Yale New Haven Hospital (Neurology & Neurosurgery): Patient Experience Score 3 out of 5
- Birdeye - Yale Neurosurgery: 4.4 star rating (7 reviews)
- Birdeye - Yale New Haven Hospital (overall hospital page): 2.8 star rating (441 reviews)
What patients say
Patients praise
- Generally strong Neurology-specific ratings (e.g., high star rating with many reviews)
- Positive patient experiences for some neurosurgery providers/teams (e.g., exceptional care and confident surgical communication)
- U.S. News lists Yale New Haven Hospital as nationally ranked in Neurology & Neurosurgery (supports generally favorable institutional standing)
Common complaints
- Mixed-to-negative experiences reported for neurology services, including difficulties getting prescriptions/appointments and communication issues
- Concerns about patient care/complaint handling (e.g., allegations of unacknowledged fault and unprofessional responses in a patient-relations process)
- Some very low overall hospital reviews (short staffing, cleanliness/compassion concerns), which may affect perceptions of the system
In patients' words
"“I have such mixed reviews about Yale neurology as a whole… I was flagged as an urgent/high risk patient and was unable to get my prescription for Nurtec… I’m switching out of Yale to avoid all this unnecessary stress and communication issues.”"
— localitybiz.com review excerpt about Yale Medicine Department of Neurology"“Those girls that answer the phone are beyond… I love you gals. They go way out of their way to help. Totally amazing.”"
— Birdeye review snippet for Yale Neurosurgery"“Worst… They are short staffed the food was absolutely horrible the room was filthy… They have no compassion and do not care about the patients…”"
— Birdeye review excerpt on Yale New Haven Hospital overall rating page"“Their ‘apology’ was more like ‘sorry that you feel that way/sorry that you’re dissatisfied,’ rather than apologizing for any medical errors made.”"
— Patch letter to the editor about Yale New Haven Hospital patient care question"“My care was exceptional… From the very begining in Neuro ICU… after entering the ER with a brain infection and brain abscess… and then emergency brain surgery… I remember feeling in good hands.”"
— Birdeye review snippet for Yale NeurosurgeryMore clinics in New Haven
Neurosurgery | Departments - Yale Medicine
Patients praise: Exceptional clinical expertise and surgical skills · Compassionate and patient-centered bedside manner.
Neurology & Neurosurgery - Yale New Haven Health
Patients praise: High level of professional skill and expertise in surgical procedures · Compassionate care provided by specific nurses, doctors, and surgical teams.
Orthopedics
Patients praise: High satisfaction with surgical outcomes and returned mobility for many patients · Appreciation for clear explanations of conditions and treatment options.
General Internal Medicine | Departments
Patients praise: High levels of patient appreciation for individual physicians' knowledge, kindness, and attentiveness · Effective use of digital tools like MyChart for patient-provider communication.
Urgent Care & Walk-in Clinic in New Haven, CT
Patients praise: Convenient walk-in access and online booking options · Helpful and kind front-desk or medical staff reported by many patients.
Comparing your options?
Browse other Neurology clinics, or filter by state and specialty to compare patient ratings.