Neurology & Neurosurgery - Yale New Haven Health
Neurology & Neurosurgery • New Haven, CT
Ratings by platform
- Birdeye (Yale-New Haven Hospital: Neurology): 4.6/5 stars (571 reviews)
- Birdeye (Yale Neurosurgery): 4.4/5 stars (7 reviews)
- Birdeye (Yale Neurosurgery: Spencer Dennis MD): 4.6/5 stars (11 reviews)
- WebMD (Dr. Dennis Spencer): 5.0/5 stars (22 ratings)
- Birdeye (Yale New Haven Hospital): 2.8/5 stars (441 reviews (general hospital))
What patients say
Patients praise
- High level of professional skill and expertise in surgical procedures
- Compassionate care provided by specific nurses, doctors, and surgical teams
- Positive patient outcomes and successful post-surgical recovery
- Helpful and kind staff in certain clinical or administrative roles
Common complaints
- Long wait times for appointments and follow-ups
- Difficulty accessing prescription medications and communication issues with staff
- Concerns regarding facility cleanliness and staffing levels in certain departments
- Instances of perceived poor bedside manner or lack of compassion in specific interactions
In patients' words
"I really do not even know where to begin with what an incredible experience I had... My care was exceptional... I remember feeling in good hands."
— Patient review for Yale Neurosurgery (Birdeye)"I have such mixed reviews about Yale neurology as a whole. I was flagged as an urgent/high risk patient and was unable to get my prescription... I’m switching out of Yale to avoid all this unnecessary stress and communication issues."
— Patient review for Yale Medicine Department of Neurology (LocalityBiz)More clinics in New Haven
Neurosurgery | Departments - Yale Medicine
Patients praise: Exceptional clinical expertise and surgical skills · Compassionate and patient-centered bedside manner.
Orthopedics
Patients praise: High satisfaction with surgical outcomes and returned mobility for many patients · Appreciation for clear explanations of conditions and treatment options.
General Internal Medicine | Departments
Patients praise: High levels of patient appreciation for individual physicians' knowledge, kindness, and attentiveness · Effective use of digital tools like MyChart for patient-provider communication.
Urgent Care & Walk-in Clinic in New Haven, CT
Patients praise: Convenient walk-in access and online booking options · Helpful and kind front-desk or medical staff reported by many patients.
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