Personal and Live-In Care - Yale New Haven Health Home Healthcare
Home Healthcare • New Haven, CT
What patients say
Patients praise
- Generally good patient experience and care quality metrics on CMS survey measures (e.g., professional care 87%, communication 83%, patients rating 9–10: 84%)
- Higher likelihood of recommending the agency (definitely recommend: 76%)
- Home healthcare/services positioning emphasizing medical expertise and compassion (descriptive, not reviews)
- Program outcomes described as safe with no serious safety events for the Home Hospital program (not strictly ‘home healthcare agency reviews’ but related patient experience)
Common complaints
- No specific patient complaint reviews were found in the provided sources; one directory listing states there are no user reviews yet
- Mixed sentiment implied by less-than-perfect rating (e.g., 3.5/5 on U.S. News)
In patients' words
"“Our approach to home healthcare bridges the medical expertise of Yale New Haven Health with the dedication, skill and compassion of our home healthcare …”"
— Yale New Haven Health – Health at Home Services page"“There are no reviews for this agency yet.”"
— Network of Care directory page for ‘Home Health Care … Home Care Plus … Hamden’More clinics in New Haven
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Patients praise: High satisfaction with surgical outcomes and returned mobility for many patients · Appreciation for clear explanations of conditions and treatment options.
General Internal Medicine | Departments
Patients praise: High levels of patient appreciation for individual physicians' knowledge, kindness, and attentiveness · Effective use of digital tools like MyChart for patient-provider communication.
Neurosurgery | Departments - Yale Medicine
Patients praise: Exceptional clinical expertise and surgical skills · Compassionate and patient-centered bedside manner.
American Family Care
Patients praise: Convenient walk-in access and online booking options · Helpful and kind front-desk or medical staff reported by many patients.
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