Northeast Medical Group | Yale New Haven Health
Family Medicine • New Haven, CT
Ratings by platform
- Birdeye/BestProsInTown for Northeast Medical Group Multispecialty Center - Fairfield: 3.7 out of 5 stars (33 reviews (varies by source/platform))
- Chamber of Commerce for Northeast Medical Group Multispecialty Center - North Haven: 2.7 out of 5 stars (17 reviews)
- Birdeye for Northeast Medical Group Pulmonary Medicine - New London: 3.5 out of 5 stars (2 reviews)
What patients say
Patients praise
- Competent, caring, and professional individual medical providers
- Efficient and organized check-in processes at some locations
- Positive experiences with specific doctors, nurse practitioners, and midwives
- Appreciation for thorough, holistic, or attentive patient care when received
Common complaints
- Unprofessional, rude, or dismissive administrative and front-desk staff
- Difficulty with scheduling, long wait times, or disorganized appointments
- Perceived lack of compassion or poor bedside manner by some providers
- Frustration with communication, specifically regarding phone support and follow-ups
- Concerns regarding quality of care, potential negligence, or administrative errors in a hospital setting
In patients' words
"I've grown so tired of dealing with the attitudes of the staff in the office... phone rings and rings then put on hold forever."
— Patient review for Northeast Medical Group (Shelton/New Haven)"The best doctors with the best staff. I will always only have YNH doctors."
— Patient review for Northeast Medical Group (Fairfield)"These providers are the best care I have ever received in my life in any capacity. I always leave here feeling amazing, empowered and respected!!!!!!"
— Patient review for Northeast Medical Group Obstetrics, Gynecology and Midwifery (Stamford)"Yale New Haven Health advertises itself as a hospital that provides 'the greatest of care,' but this was terrible patient care."
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