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Urgent Care | Walk-In Clinic - Overlake Medical Center

Urgent Care • New Castle, IN

★★★★☆4.4/55 reviews across 2 platforms

Ratings by platform

  • Consumers' Checkbook: 4.4/5 stars (5 (on Checkbook))
  • UrgentCareMap: 4.4/5 stars

What patients say

Patients praise

  • Friendly and caring medical staff (nurses and doctors)
  • Professional and attentive care
  • Clean and comfortable facilities

Common complaints

  • Some reports of unprofessional front desk staff
  • Long or fluctuating wait times, particularly due to issues with online scheduling updates

In patients' words

"Absolutely terrible service and unprofessional front desk staff."

— Yelp user review

"Patients frequently praise the friendly and caring demeanor of nurses and doctors, emphasizing their professionalism and genuine concern for patient needs."

— Wheree summary of patient feedback

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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