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Spine and Pain Management | Indiana Regional Medical Center

Pain Medicine • New Castle, IN

★★★☆☆2.9/5434 reviews across 2 platforms

Ratings by platform

  • Birdeye (Indiana Regional Medical Center): 2.4 out of 5 stars (339 reviews)
  • PainClinics.com (Interventional Spine & Pain, New Castle): 4.9 out of 5 stars (95 reviews)

What patients say

Patients praise

  • Some patients report feeling safe, supported, and respected in specific programs
  • Specific praise for individual physician kindness, thoughtfulness, and state-of-the-art treatment techniques
  • Efficient experiences with laboratory or outpatient services reported by some patients
  • High quality assessment scores for individual pain management specialists

Common complaints

  • Concerns regarding long wait times and office organization/scheduling difficulties
  • Reports of negative or dismissive staff interactions in certain departments
  • Complaints about unexpected or high billing costs
  • Frustration with communication between hospital staff and patients regarding treatment plans

In patients' words

"Dr. Davison is state-of-the-art. so thankful I found him to relieve my pain. He is so kind and thoughtful."

— Patient review via Henry Community Health

"Recommended procedure costed multiple times higher than they estimated it would. I would have just skipped it and prayed or at least found somewhere else if I knew how expensive things would be. Money hungry organization."

— Patient review on Birdeye

"While there have been some complaints about wait times and the organization of scheduling, the overall feedback about the center and treatment programs have been positive. Patients have noted feeling safe and supported."

— Rehab.com overview of IRMC feedback

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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