New Castle, IN | Urgent Care - Fast Pace Health
Internal Medicine • New Castle, IN
Ratings by platform
- Birdeye (New Castle specific): 4.5/5 stars (1,175 reviews)
- Trustpilot (Corporate): 1.5/5 stars (28 reviews)
- PissedConsumer (Corporate): 1.4/5 stars (9 reviews)
- ComplaintsBoard (Corporate): 1.0/5 stars (0 reviews/4 complaints)
What patients say
Patients praise
- Some staff described as kind, courteous, and informative
- Convenience of scheduling and on-site lab/X-ray services
Common complaints
- Long wait times for appointments and providers
- Billing errors and slow administrative support
- Difficulty with walk-in availability during operational hours
- Lack of communication or follow-through on medical authorizations
- Inconsistent or unprofessional medical staff interactions
In patients' words
"The staff is kind, courteous, and informative. Making the appointment was easy. Front desk employee was swift, knowledgeable, and friendly."
— Fast Pace Health Official Website"3-hour wait to see a provider... I walked out of the office and will never return."
— PissedConsumer ReviewMore clinics in New Castle
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