New Castle Family and Internal Medicine - Northfield Park
Internal Medicine • New Castle, IN
Ratings by platform
- Google Maps: 2.6/5 stars (636 reviews on Google Maps)
What patients say
Patients praise
- Some providers are perceived as caring, knowledgeable, and attentive
- Friendly and welcoming reception staff (in specific instances)
- Efficient service for some visits
- Positive experiences with specific practitioners who listen to patient concerns
Common complaints
- Difficulty scheduling same-day or timely appointments
- Long wait times for appointments and at the clinic
- Perceived lack of attentiveness or thoroughness by some providers
- Complaints regarding rude or unhelpful administrative/receptionist staff
- Frustration with referral processes and follow-up communication
In patients' words
"This is the absolute worst clinic I've been to. They don't listen to you..."
— Google Maps Review via top-rated.online"After explaining everything going on the very rude receptionist had the nerve to say 'Sorry lady your not the only one with a sick kid. Call back next week'."
— Patient review/feedback"He took time to fully address any questions or concerns that I had. He did not rush through the appointment... He seems very knowledgable and truly caring."
— Healthgrades review for Dr. Steven MillerMore clinics in New Castle
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