Behavioral & Mental Health
Behavioral Health • New Britain, CT
Ratings by platform
- Birdeye (Liberty Integrated Behavioral Health): 3.0/5.0 (86)
- Tebra (Mental Health and Psychiatry Services MHPS LLC): 5.0/5.0 (151)
What patients say
Patients praise
- Appreciation for compassionate and attentive therapists/clinicians
- Effective support for medication management and mental health recovery
- Helpful and supportive therapy sessions that provide comfort and guidance
Common complaints
- Administrative incompetence and unprofessionalism (e.g., missed calls, unresponsive staff, lack of follow-up)
- Concerns about medication management and pharmacy communication issues
- Reports of poor experiences with intake assessments and perceived inadequate staffing levels
- Frustration regarding discharge policies or scheduling inflexibility
In patients' words
"Providers are great!! Receptionists never pick up the phone barely at all which literally makes their jobs harder. I leave a message and they never get back to me."
— Liberty Integrated Behavioral Health review"CMHA is a great place to go to for therapy and to get a case worker. My therapist and case worker have both helped me out tremendously and I'm forever grateful."
— CMHA Outpatient Behavioral Health review"Sindhia is excellent! I am a shy person and she made me feel comfortable and at ease. She cares a lot... I feel supported and cared about at every appointment."
— Elite Health LLC testimonial"CMHA is a horrible place. They don't care about their clients at all. I wish I never went there!!! CMHA seems to want to destroy their patients mentally."
— Community Mental Health Affiliates reviewMore clinics in New Britain
Community Mental Health Affiliates
Patients praise: Some patients report positive experiences with specific therapists and case workers · Facility holds accreditations including Joint Commission behavioral health home status.
New Britain OB/GYN | Women's Health Connecticut
Patients praise: Highly knowledgeable, professional, and thorough physicians · Excellent bedside manner and compassionate care.
Lexington Cardiology Associates | Trinity Health Of New England
Patients praise: Highly regarded and knowledgeable physicians · Thorough and attentive clinical care.
New Britain Primary Care Clinic & Doctor's Office in New Britain, CT
Patients praise: Friendly and welcoming staff in certain interactions · Physicians who are attentive, thorough, and do not rush visits.
Physical Therapy New Britain, PA | McCabe and Brady PT
Patients praise: Professional, knowledgeable, and experienced staff · Caring, compassionate, and personalized patient care.
Walk-In Urgent Care Near New Britain CT | Call (860) 436-3757
Patients praise: Convenient location on Berlin Turnpike · Clean and orderly facility.
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