Methodist ER New Braunfels
Emergency Care (ER) • New Braunfels, TX
Ratings by platform
- Yelp (via Apple Maps): 3.9/5 stars (8 reviews)
What patients say
Patients praise
- Fast and efficient intake and service
- Kind, compassionate, and thorough medical and nursing care
- Friendly and understanding staff in many instances
Common complaints
- Negative experiences with front desk/reception staff customer service skills
- Reports of long wait times or lack of effective treatment in specific instances
In patients' words
"The ladies at reception were very friendly, understanding... The Dr and Nursing staff were very thorough."
— Yelp user review via MapQuest"The receptionist when we arrived could work on her people skills being that of a door knob."
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