Orthopedic & Sports Medicine Institute of New Braunfels
Orthopedics • New Braunfels, TX
Ratings by platform
- Official Practice Website/Tebra: 4.9/5 (1,500 reviews)
- Yahoo Local: 2.5/5 (3 reviews)
- Birdeye: 4.2/5 (84 reviews)
What patients say
Patients praise
- High patient satisfaction with orthopedic surgeons, citing professional, knowledgeable, and compassionate care
- Appreciation for effective surgical outcomes, such as successful joint replacements and pain relief
- Positive feedback regarding the bedside manner of specific physicians like Dr. Twitero, Dr. Vrana, Dr. Templin, and Dr. Starch
- Staff praised for being helpful, efficient, and organized in several instances
Common complaints
- Dissatisfaction with administrative policies such as check-in procedures and scheduling (e.g., late fees or strictly enforced rescheduling)
- Reports of rude staff interactions
- Complaints regarding post-operative follow-up care and communication, particularly difficulty accessing pain management or post-surgical assistance
- Concerns regarding physical discomfort following procedures
In patients' words
"Dr. Vrana performed my hip replacement two years ago. He did a fantastic job and I’ve had no problems with it. I’ve recommended him to several friends who have had positive outcomes with their surgeries."
— OSINB Official Website"people are rude to patients! doctor fellow up care terrible after surgery was bad,couldn't get anyone to help me get any pain med after surgery! will never go back their."
— Yahoo Local Review"My complaint - damn qr code to ck in - how hard is it to open window and put name in their computer ? i hate filling out my stuff that yall have"
— NBSportsMed Testimonial PageMore clinics in New Braunfels
New Braunfels Orthopaedic Surgery & Sports Medicine
Patients praise: High level of professional and knowledgeable care from doctors · Friendly, helpful, and personable office staff.
TSAOG New Braunfels Orthopedics & Pain Management
Patients praise: Compassionate and attentive bedside manner · High level of clinical expertise and effective treatment outcomes.
Austin Heart New Braunfels
Patients praise: Physicians are frequently described as knowledgeable, caring, and great listeners · Staff are often characterized as friendly and professional.
Lonestar Medical
Patients praise: Professional and knowledgeable physicians and nurse practitioners · Attentive, friendly, and helpful staff.
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other Orthopedics clinics, or filter by state and specialty to compare patient ratings.