Lonestar 24 HR ER: New Braunfels ER & Emergency Care Center
Emergency Care (ER) • New Braunfels, TX
Ratings by platform
- Yelp: 3.7 out of 5 stars (30 reviews)
What patients say
Patients praise
- Efficient and fast care
- Knowledgeable and kind medical staff (doctors/nurses)
- Clean facility
- Attentive bedside manner (e.g., follow-up calls)
Common complaints
- High/outrageous billing costs
- Unprofessional or rude administrative/front desk staff
In patients' words
"Everyone was super caring and attentive. Dr. Ortiz even called me the next day to check on me."
— Birdeye"I would leave zero if I could. Great service but the bill was outrageous."
— Apple Maps"medical team was so amazing and kind, billing lady at the front was lazy, unprofessional and extremely rude."
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