CHRISTUS Urgent Care in New Braunfels, TX
Emergency Care (ER) • New Braunfels, TX
Ratings by platform
- Solv (CHRISTUS Trinity Clinic, New Braunfels): 2.3/5 overall (includes 2.7 wait-time, 3.0 quality of care, 2.3 bedside manner, 2.3 staff friendliness, 3.0 facility cleanliness) (3 patients shared ratings)
- urgentcaremap.health (Aspg Dba Christus Promptu Urgent Care): 2.7 stars (7 reviews (Mon–Fri))
- Apple Maps (CHRISTUS Urgent Care): No numeric rating shown in snippet (Not provided in snippet)
What patients say
Patients praise
- Some reviewers describe the staff as compassionate, friendly, and professional
- Patients report being taken care of quickly
- Reviews mention kindness/helpfulness and caring attention
Common complaints
- Rude/unhelpful staff reported by some reviewers
- Long waits reported in ratings breakdown
- Problems with adequate staffing/equipment (e.g., x-ray availability) reported
- Complaint that the facility would require return for x-rays and could charge for additional visits
In patients' words
"“The physician, nurse and front desk staff were all very compassionate, friendly and professional.”"
— Solv review snippet for CHRISTUS Trinity Clinic (New Braunfels)"“Only going here due to workers comp if I had a choice I would not go there have rude nurses and front counter very rude not helpful at all you don’t see a doctor only a pa just a bad place to go”"
— Solv review snippet for CHRISTUS Trinity Clinic (New Braunfels)"“My husband was in a motorcycle accident… they don’t have an x-ray tech… the lady lied and said ‘I tried to call you’, we never received a call! Unbelievable! … DO NOT WASTE YOUR TIME OR MONEY!”"
— localitybiz.com review snippet for Aspg Dba Christus Promptu Urgent Care (New Braunfels)"“Best urgent care in the area they always get us taken care of quickly and very happy with the care they provide.”"
— Apple Maps review snippet for CHRISTUS Urgent CareMore clinics in New Braunfels
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