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American Health Imaging of New Braunfels

Diagnostic Imaging and Radiology • New Braunfels, TX

★★★★★4.9/533 reviews across 2 platforms

Ratings by platform

  • Expected Healthcare: 4.9/5 (33 reviews)
  • American Health Imaging official website

What patients say

Patients praise

  • Professional and timely reception/staff interaction
  • Clean and modern facility environment
  • Affordable pricing awareness/transparency for some patients
  • Helpful digital reporting tools (e.g., interactive MRI viewers)

Common complaints

  • Billing and payment disputes (e.g., unexpected bills, insurance authorization issues)
  • Poor customer service, including perceptions of unprofessionalism or rudeness
  • Challenges with scheduling or delays in administrative processing

In patients' words

"Afterwards I received a report in 24 hours of my MRI with an interactive viewer that would define words in the report."

— Yelp user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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