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American Health Imaging of New Braunfels • MRI • CT • Ultrasound logo

American Health Imaging of New Braunfels • MRI • CT • Ultrasound

Diagnostic Imaging and RadiologyNew Braunfels, TX

★★★★★4.9/533 reviews across 1 platforms

Ratings by platform

  • Expected Healthcare: 4.9 out of 5 stars (33 reviews)
  • American Health Imaging official website: 97% satisfaction score (company-reported)

What patients say

Patients praise

  • Professional and timely reception/staff interaction
  • Clean and modern facility environment
  • Affordable pricing awareness/transparency for some patients
  • Helpful digital reporting tools (e.g., interactive MRI viewers)

Common complaints

  • Billing and payment disputes (e.g., unexpected bills, insurance authorization issues)
  • Reports of incorrect or incomplete medical reporting/misdiagnosis
  • Poor customer service, including perceptions of unprofessionalism or rudeness
  • Challenges with scheduling or delays in administrative processing

In patients' words

"Afterwards I received a report in 24 hours of my MRI with an interactive viewer that would define words in the report."

Yelp user review

"I do not recommend anyone to go to American Health Imaging to have a CT scan done. For one (1), they outsource your imaging and two (2) they will give you an incomplete and a misdiagnosis report."

BBB Business Profile review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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