Lone Star Heart and Vascular
Cardiology • New Braunfels, TX
Ratings by platform
- WebMD Care (for Dr. Mario Rossbach): 4.5/5 (36 reviews)
- Yelp (referenced via MapQuest) (4 reviews)
What patients say
Patients praise
- High regard for the medical doctors and their clinical skills
- Effective explanation of medical conditions and treatments
- Reports of kind and caring interactions with physicians
Common complaints
- Dissatisfaction with office staff and administrative management
- Long wait times for appointments and testing
- Concerns about billing processes
- Reports of poor communication and patient treatment by staff
- Mixed individual reports regarding medical procedures and outcomes
In patients' words
"Doctor care is good, office, billing and administrative is bad."
— Healthgrades"Dr Rossbach is an incredibly kind and skilled doctor. ... He is the epitome of a wonderful doctor."
— WebMD Care"The doctors are great but the imaging center is terrible. I've been here twice and each time I've had to wait almost 45 mins for my appointment."
— Yelp (via MapQuest)"Absolutely the worst office staff I have ever encountered. Two visits here is enough that I would never return. The Doctor is good, but when you are treated like absolute trash by his office..."
— Yelp (via MapQuest)More clinics in New Braunfels
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