CCHC Healthcare - Serving Eastern North Carolina - CCHC ...
Primary Care • New Bern, NC
Ratings by platform
- Birdeye (Corporate Office): 4.2/5 (26)
- Birdeye (Creekside Primary Care): 4.4/5 (43)
- Birdeye (CCHC General): 4.3/5 (6)
- Birdeye (Podiatry): 4.7/5 (75)
What patients say
Patients praise
- Appreciation for specific doctors and nurse practitioners who are described as caring, attentive, and good listeners
- Praise for certain nursing and front-office staff for being friendly and helpful
- Satisfaction with the range of multi-specialty services offered
Common complaints
- Rude, inconsiderate, or unprofessional staff interactions
- Long wait times or difficulty scheduling appointments
- Perceived prioritization of profits over patient care
- Dissatisfaction with billing practices, including delayed or unexpected billing
- Complaints about clinical interactions, such as doctors appearing rushed or not listening to patient concerns
In patients' words
"This family practice is not about care but about money."
— WebMD (New Bern Family Practice review)"Dr. Lather is hands down the best of the best, he truly cares about his patients and takes time to hear every concern."
— Birdeye (Creekside Primary Care review)"Avoid this unprofessional group, they could care less about you. All they care about is their off time and paycheck. There is no pride in work here, it's 100% absent."
— Birdeye (Corporate Office review)}},{quote:{citations:,confidence:More clinics in New Bern
Physicians & Healthcare Providers in North Carolina
Patients praise: Appreciation for thorough and knowledgeable care · Reports of compassionate and attentive staff and providers.
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Personalized Internal Medicine in North Carolina
Patients praise: High level of perceived expertise and thoroughness in medical care · Physicians praised for being excellent listeners and genuinely concerned for patient well-being.
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