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Mobile Health

Occupational Medicine • New Bern, NC

What patients say

Patients praise

  • accessible and flexible service availability
  • efficient and friendly staff in primary care settings
  • convenient "one-stop" medical home for multiple services
  • clear, professional communication in some clinical settings

Common complaints

  • administrative delays with lab results
  • missing or lost documentation for DOT tests

In patients' words

"Very pleasant experience from the phone call asking about their service I was seeking to walking in the door. I had my 13-month old with me, so I was quite the problem patient, but I was treated well."

— ARCpoint Labs Review

"We’ve had a very disappointing experience with your service. We sent a driver for a DOT test, after 10 days, we are still waiting for the results due to multiple issues on your end—including lost documentation..."

— ARCpoint Labs Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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