CarolinaEast OB/GYN
Obstetrics and Gynecology • New Bern, NC
What patients say
Patients praise
- Caring, attentive clinicians and comfortable bedside manner (e.g., Dr. Tinga; some reviewers at Eastern Carolina Women’s Center)
- Providers are described as professional, kind/gentle, and willing to listen
- Apologies and individualized attention even when wait times occur
Common complaints
- Rudeness/unprofessional or disrespectful treatment reported for some providers (e.g., Dr. Kristi English Brown; Dr. Paige Clark)
- Scheduling/operations issues such as long wait times and appointment cancellations without timely notification (Eastern Carolina Women’s Center)
- Communication problems that lead to confusion/delays in accessing care
- Rough bedside manner / patients feeling not listened to (Dr. Paige Clark)
In patients' words
"“She is very rude and unprofessional both in the office and in the hospital. She does not listen to patient concerns at all, it's either her way or no way at all …”"
— Healthgrades review snippet for Dr. Kristi English Brown"“Dr. Tinga is a very good doctor, he really cares about his patients and makes you feel comfortable.”"
— Vitals review snippet for Dr. John H. Tinga"“Patients praise Dr. Gillespie for being kind, gentle, and thorough…” and “a recurring concern involves scheduling difficulties; … long wait times—sometimes over an hour—and … appointment cancellations without timely notification.”"
— Wheree summary of reviews for Eastern Carolina Women’s Center"“Dr. Paige Clark has got to be the rudest, most self-righteous, disrespectful and condescending doctor I have ever been to.”"
— WebMD patient-perspective quotes for Dr. Paige ClarkMore clinics in New Bern
Carteret Ob-Gyn Associates
Patients praise: appreciation for medical expertise and knowledge of experienced doctors · some patients report kind and professional interactions with specific staff/providers.
CarolinaEast Surgical Specialists
Patients praise: Knowledgeable and experienced in procedures · Takes time to answer questions and put patients at ease.
CarolinaEast Health System
Patients praise: High level of perceived expertise and thoroughness in medical care · Physicians praised for being excellent listeners and genuinely concerned for patient well-being.
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