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CCHC New Bern Family Practice

Family Medicine • New Bern, NC

★★★★☆4.3/56 reviews across 2 platforms

Ratings by platform

  • Birdeye: 4.3/5 (6 reviews)
  • BestProsInTown (64 reviews)

What patients say

Patients praise

  • Compassionate and professional care from certain physicians and nursing staff
  • Appreciation for helpful, friendly, and fast front desk staff members
  • Convenient and well-regarded patient portal and communication tools
  • Perception of a caring and supportive atmosphere by some patients

Common complaints

  • Complaints regarding billing systems and transitions to online systems
  • Reports of rude, inconsiderate, or unprofessional staff interactions
  • Issues with long wait times and scheduling conflicts
  • Experiences feeling rushed during appointments or treated like a number rather than a patient
  • Concerns about lack of communication regarding new patient status

In patients' words

"Would not suggest this family practice to anyone. This family practice is not about care but about money."

— WebMD User Review

"Ms Lou... what's so sweet and amazing and so friendly and professional. I highly recommend this place family practice office And the ladies at the front desk amy Were very friendly and fast as well"

— Birdeye User Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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