High Point New Bedford
Substance Use Disorder Treatment • New Bedford, MA
Ratings by platform
- Rehabs.com (WATC listing): Overall Rating 3.1/5 (16 reviews) (16 reviews)
- Recovery.com (Outpatient listing): 3.2 average (32 reviews) (32 reviews)
- Drugabuse.com (WATC listing): Overall Rating 3.1/5 (16 reviews) (16 reviews)
- Findrecoverycenter.com (Outpatient): 3.3 (17 reviews) (17 reviews)
- Recovery.com (WATC page): 2.8/5 (17 reviews) (17 reviews)
What patients say
Patients praise
- Some staff are described as caring, dedicated, and going above and beyond
- Some reviewers describe the program as providing help/“AMAZING CARE” or that it can save your life
- Some mention learning life skills and having psychoeducation/recovery skills (transitional support page)
Common complaints
- Facility/building cleanliness issues (dirty/filthy, foul smells, bugs/mice mentioned)
- Poor communication/access problems (phone not answered, rude receptionist, appointments faux-booked)
- Perceived lack of medical staffing/follow-up and/or callous/disrespectful interactions
- Some describe the experience as a “worst place,” recommending it should be shut down
In patients' words
"“WATC was absolutely disgusting. Bathrooms/ showers were foul, the facility smelled awful …”"
— Rehabs.com listing for the New Bedford Complex Women’s Addiction Treatment Center (WATC)"“Dirty nasty employee turnaround like crazy. Worst place. Should be closed. Money grabbing no service dump.”"
— Findrecoverycenter.com page for High Point Outpatient"“Staff is caring dedicated and go above and beyond. … AMAZING CARE.”"
— Findrecoverycenter.com page for High Point Outpatient"“No Medical Doctors on site disgusting dirty filthy place…”"
— Findrecoverycenter.com page for High Point Outpatient"“Place was filthy unprofessional depressing claustrophobic … but some staff members were very very nice”"
— Findrecoverycenter.com page for High Point Outpatient"“I do like that they offer recreational activities. … psychoeducation groups. You learn life skills … relapse prevention skills.”"
— Rehabs.org page for High Point Treatment Center Transitional Support Services (New Bedford)More clinics in New Bedford
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