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Family Medicine in Bedford, MA - Primary Care | Physicians

Primary CareNew Bedford, MA

★★★★☆3.6/521 reviews across 4 platforms

Ratings by platform

  • Vitals: 5.0/5.0 stars (Not explicitly listed (profile mentions decades of experience))
  • Healthgrades: 3.6/5.0 stars (11 reviews)
  • Healthgrades: 3.0/5.0 stars (6 reviews)
  • Healthgrades: 4.0/5.0 stars (4 reviews)

What patients say

Patients praise

  • Compassionate, attentive, and caring physicians
  • Physicians who take time to listen and not rush patients
  • Strong, long-term patient-physician relationships
  • Comprehensive and thorough medical care

Common complaints

  • Unprofessional or rude office staff behavior
  • Frustration with administrative or prescription management policies
  • Perceived lack of support during urgent care needs

In patients' words

"Dr. Zide is the rare physician who takes time to really ask questions... I totally trust him to guide with sound, evidence based advice."

Patient review for Dr. Russell Zide, Bedford, MA

"It pains me to say that the excellent care I have received has been overshadowed by the contemptuous, rude and often confrontational behavior of the office employees."

Patient review for Dr. Jonathan Schwartz, New Bedford, MA

"I always have a pleasant experience when I see Dr. Lynch. She is very caring and always takes the time to listen and answer my questions."

Patient review for Dr. Katherine Lynch, Bedford, MA

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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