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High Point New Bedford

Addiction TreatmentNew Bedford, MA

★★★☆☆3.1/549 reviews across 2 platforms

Ratings by platform

  • Recovery.com: 3.2/5 (32 reviews)
  • Recovery.com (WATC): 2.8/5 (17 reviews)

What patients say

Patients praise

  • Some staff described as caring, dedicated, and helpful
  • Effective clinical/therapeutic care for some patients
  • Life-saving potential for those in recovery

Common complaints

  • Facility cleanliness (reports of bugs, mice, dirty/filthy conditions)
  • Poor communication (difficulty reaching staff via phone, calls not returned)
  • Perceived staff unprofessionalism, rudeness, or indifference
  • High staff turnover
  • Outdated facilities

In patients' words

"The staff are the best they're honest and they really believe in what they're doing... This place is NO FRILLS and there are bugs and mice but it'll save your life if you let it."

FindRecoveryCenter (User Review)

"WATC was absolutely disgusting. Bathrooms/ showers were foul, the facility smelled awful..."

Detox.net/Rehabs.com (User Review)

"The doctors are qualified but the building is filthy."

FindRecoveryCenter (User Review)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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