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ThedaCare Urgent Care-Neenah

Urgent Care • Neenah, WI

★★★★☆3.8/57 reviews across 1 platforms

Ratings by platform

  • Yelp: 3.8 out of 5 stars (based on 7 reviews) (7 reviews)
  • BestProsInTown: Not explicitly provided as a numerical score, but described as a highly regarded "hidden gem" (44 reviews)
  • Better Business Bureau (BBB): No rating issued due to insufficient information (14 complaints registered against ThedaCare, Inc. over the last 3 years)

What patients say

Patients praise

  • Friendly and caring staff
  • Efficient and professional medical providers
  • Clean and well-organized facility
  • Convenient walk-in and online check-in options

Common complaints

  • Billing practices (e.g., unexpected charges, billing errors)
  • Issues with bills being sent to collections despite ongoing payments or insurance disputes

In patients' words

"Patients often mention the welcoming and hospitable atmosphere, with staff being prompt and apologetic if there are any delays."

— BestProsInTown

"They are repeatedly very difficult to work with on their billing."

— Better Business Bureau (BBB) Complaint

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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