Aurora Urgent Care
Urgent Care • Neenah, WI
Ratings by platform
- Aggregated review data (e.g., Birdeye, Promallu): 3.6/5 (61 reviews)
What patients say
Patients praise
- Convenient online check-in process
- Accurate estimated wait times
- Knowledgeable and compassionate medical staff
- Helpful and friendly personnel in urgent care and physical therapy departments
Common complaints
- High billing costs and concerns over pricing transparency
- Wait times for appointments
- Communication issues regarding diagnosis and treatment plans
- Occasional reports of unfriendly staff members
In patients' words
"Went in for antibiotics and was billed $734 for a 44 minute visit (waiting room time included). My insurance sent a pricing sheet after I called to make sure I was billed correctly and it would have been 40% cheaper to go to Thedacare."
— User review regarding billing experiences"Came for an Urgent Care visit. Online check in convenient and estimated wait times are pretty accurate. Friendly staff, check in was a breeze."
— User review regarding visit experienceMore clinics in Neenah
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Fox Valley Hospital
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