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Aurora Urgent Care - Neenah, WI - 54956

Urgent Care • Neenah, WI

★★★★☆3.6/561 reviews across 1 platforms

Ratings by platform

  • Aggregated review data (e.g., Birdeye, Promallu): 3.6/5 stars (approximately 61-62 reviews)

What patients say

Patients praise

  • Convenient online check-in process
  • Accurate estimated wait times
  • Knowledgeable and compassionate medical staff
  • Helpful and friendly personnel in urgent care and physical therapy departments

Common complaints

  • High billing costs and concerns over pricing transparency
  • Wait times for appointments
  • Communication issues regarding diagnosis and treatment plans
  • Occasional reports of unfriendly staff members

In patients' words

"Went in for antibiotics and was billed $734 for a 44 minute visit (waiting room time included). My insurance sent a pricing sheet after I called to make sure I was billed correctly and it would have been 40% cheaper to go to Thedacare."

— User review regarding billing experiences

"Came for an Urgent Care visit. Online check in convenient and estimated wait times are pretty accurate. Friendly staff, check in was a breeze."

— User review regarding visit experience

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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