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Urgent Care in Nashville, TN

Urgent CareNashville, TN

★★★★★4.8/54,322 reviews across 4 platforms

Ratings by platform

  • Birdeye (Ascension Saint Thomas Urgent Care - Donelson): 4.7/5 (1,362 reviews)
  • Birdeye (CareNow Urgent Care - Bellevue): 4.8/5 (1,122 reviews)
  • Birdeye (Ascension Saint Thomas Urgent Care - Hermitage): 4.8/5 (1,485 reviews)
  • Solv (CareNow Urgent Care - North Gulch): 4.7/5 (353 ratings)

What patients say

Patients praise

  • Friendly and helpful medical staff (PAs and doctors)
  • Convenience and ease of booking online/holding a spot
  • Efficient care for minor emergencies or routine testing
  • Kindness toward patients of all ages

Common complaints

  • Long wait times despite having appointments
  • Billing issues and unexpected charges
  • Communication problems or impersonal service
  • Disorganization and unprofessional front-desk staff

In patients' words

"The staff (especially front desk) were SO KIND AND PATIENT! What could have been a horrendous experience, was a good experience for all of us because of their kindness."

CareNow Urgent Care patient review

"I was in the waiting room for almost 2 hours past my appointment time coughing my lungs out. No urgency whatsoever."

Vanderbilt Health Walk-In Clinic patient review

"They billed my insurance $600 just for sitting there for all of 10 minutes of time in which they didn't tell me an answer."

Ascension Saint Thomas Urgent Care patient review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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