Tristar Medical Group: Doctors in Nashville, TN
Primary Care • Nashville, TN
Ratings by platform
- Birdeye (The Frist Clinic at TriStar Centennial): 4.8/5 (944 reviews)
- Birdeye (TriStar Centennial Medical Center): N/A (9,772 reviews)
What patients say
Patients praise
- High quality of care from specific providers
- Professionalism of certain nursing and medical staff members
- Positive experiences with specific clinics (e.g., The Frist Clinic)
- Convenience of online scheduling and multiple locations
Common complaints
- Long wait times for appointments and in offices
- Staff unprofessionalism and perceived rudeness
- Billing errors, difficulties with payment processing, and issues with collections agencies
- Concerns regarding patient care, communication, and compassion in emergency and hospital settings
- Past regulatory issues related to patient transfers and stabilization (EMTALA)
In patients' words
"Prepare to wait a long time. Was told to come 10 minutes early and did and have been waiting for over an hour 😔"
— Birdeye user review for The Frist Clinic at TriStar Centennial"I have contacted Centennials billing department multiple times and submitted proof of payment. Currently, there has been no resolution to this account and they have now turned this account over to... a debt collector."
— Better Business Bureau complaint regarding billing at TriStar Centennial Medical Center"I have been a patient here for 5 years and always get great service. the receptionist/scheduler was beyond rude. love the providers."
— Yelp user review for Tristar Medical Group - FairvueMore clinics in Nashville
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