South County Health
Urology • Narragansett, RI
Ratings by platform
- WebMD (South County Urology Practice) (4 reviews)
What patients say
Patients praise
- High patient satisfaction scores for specific individual urologists (e.g., Dr. Heffernan, Dr. Sarazen, Dr. Olsson)
- Praise for clinical skill, bedside manner, and thoroughness of providers during procedures
- Long-term established patients expressing satisfaction with historical care
Common complaints
- Difficulties with scheduling appointments, including long wait times and rude staff
- Reports of unprofessional communication or condescending behavior from office staff
- Concerns regarding billing issues and administrative errors
- Mixed experiences with surgical outcomes and follow-up care in recent years
In patients' words
"My husband has robotic assisted kidney surgery and 2 cystoscopies performed by Katelyn Johnson, MD. His surgical experience was outstanding, with no need for post-op pain management."
— WebMD review"Fast forward to May of 2025, and the experience was quite the contrary... I was back in the ER , two days later in severe pain. When I questioned the Dr, her attitude was something that you would never expect from a professional!"
— LocalityBiz review"The scheduling team was so rude and condescending that I chose a different practice 45 minutes away."
— WebMD reviewMore clinics in Narragansett
Charlestown Urgent Care
Patients praise: Prompt and attentive staff · Professional, courteous, and compassionate doctors.
South County Health
Patients praise: High patient satisfaction with specific individual practitioners (e.g., Dr. Fox, Diane McKeeff, APRN) · Physicians described as thorough, kind, and professional.
Veterinary Urgent Care Center
Patients praise: Staff is kind, helpful, and sweet · Efficient, fast service and easy online scheduling.
Brown Health Medical Group Primary Care
Patients praise: Attentive and compassionate providers · Thorough medical evaluations and care.
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