
South County Health | Primary Care Contacts & Locations
Family Medicine • Narragansett, RI
Ratings by platform
- Healthgrades (Dr. Robert Fox): 4.8/5 stars (based on 20 reviews) (20 reviews)
- Healthgrades (Diane McKeeff, APRN): 5.0/5 stars (based on 63 reviews) (63 reviews)
- Vitals (Diane McKeeff, APRN): 5.0/5 stars (based on 18 reviews) (18 reviews)
What patients say
Patients praise
- High patient satisfaction with specific individual practitioners (e.g., Dr. Fox, Diane McKeeff, APRN)
- Physicians described as thorough, kind, and professional
- Friendly office staff reported by some patients
Common complaints
- Long wait times for appointments and testing
- Staffing turnover and departures of longtime clinicians
- Billing and coding issues
- Communication difficulties, including unresponsiveness to patient needs
- Perceived administrative mismanagement affecting patient care quality
In patients' words
"I had a terrible experience with them. I got a bill from lab since they sent a diagnostic code for my annual blood test but not the preventive code. When I called and spoke with some practice manage about changing the codes, I was told that they could only add codes but not remove them..."
— LocalityBiz User Review"Diane McKeef is very professional, kind and caring. She is very thorough and stays on top of all our health care needs. My husband can & daughter-in-law love that she is our primary care NP and wouldn't go to anyone else."
— Healthgrades User Review (Diane McKeeff, APRN)"A long term patient of South County Primary Care, her experience with the hospital was positive at first, according to Alley. It was only after her primary care doctor left from conflict within hospital leadership, that Alley said she felt 'abandoned.'"
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