South County Walk-In & Primary Care Inc — Narragansett, RI
Family Medicine • Narragansett, RI
Ratings by platform
- Birdeye: 1.8 out of 5 stars (57 reviews)
- Facebook: 60% recommendation rate (12 reviews)
What patients say
Patients praise
- Excellent medical care once patients are seen by providers
- Some specific physicians are well-regarded by individual patients
- Friendly office staff reported in some instances
Common complaints
- Long wait times for appointments and in the waiting room
- Dissatisfaction with reception and administrative staff professionalism
- Issues with billing, follow-up communication, and medical coding errors
- Difficulty getting timely test results or appropriate referrals
- Perceived lack of physician availability or professional conduct
In patients' words
"This been the worst docs office ever, from the reception to the doc and this WAS my pcp for years. Today, the receptionist smirked while sipping coffee and said 'you know Dr. Gross, she comes in whenever she wants.'"
— Birdeye user review"They also messed up my billing and it took months for them to fix it, sending me numerous bills after I could see they had received payment from insurance. Do yourself a favor and go literally anywhere else."
— LocalityBiz user review"There is a wait but once you get in the care is excellent. Took time to answer questions and go over my care thoroughly."
— Solv Health user reviewMore clinics in Narragansett
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